At Saptrangi.com, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review our return policy below. By making a purchase on our website, you agree to the terms of this Return Policy.

1. Returns

1.1 Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. Some items may not be eligible for return due to health and hygiene reasons.

1.2 Time Frame: You have [3] days from the date of purchase to initiate a return. If the return period has expired, we may not be able to offer a refund or exchange.

1.3 Non-Returnable Items: The following items are non-returnable:

• Personalized or custom-made products.
• Downloadable digital products.
• Gift cards.

2. Returns Process

2.1 Requesting a Return: To initiate a return, please contact our customer support team at [Customer Support Email] within the specified return period. Provide your order number, a detailed reason for the return, and any relevant supporting information.

2.2 Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item.

2.3 Shipping: You are responsible for the cost of return shipping, unless the return is due to an error on our part. We recommend using a trackable and insured shipping method to ensure that the returned item reaches us.

2.4 Refunds/Exchanges: After we receive your returned item and inspect it, we will notify you about the approval or rejection of your return. If approved, you may choose to receive a refund or exchange the item for a different one. Refunds will be processed using the original payment method.

3. Refund Timing

Refunds will be processed within [7] business days after we receive the returned item. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

4. Contact Us

If you have any questions about our Return Policy or need assistance with a return, please contact our customer support team at [nfptrngi.com] or [+91-7878528681].

Thank you for shopping with Saptrangi.com.